PERTANYAAN :
Module Question 3
- Find a poorly written business email or announcement (online or from experience) and rewrite it, applying at least five of the 7 C’s. Justify your changes.
- Explain the difference between a passive and active voice. Why is the active voice generally preferred in business writing? Provide examples.
- How does the intended audience affect the tone, language, and format of a written document?
STATUS : 100%
KETERANGAN : saya sudah mengerjakan tugas ini dengan baik dan benar
BUKTI :
- Original (Poor Example):“Hi, the meeting maybe moved to Friday or next week because some things happened and not everyone can come. Let me know if that’s okay. Thanks.”
Problems: unclear, incomplete, informal, not specific, lacks key details.
Rewritten Version (Applying the 7 C’s):
“Subject: Rescheduled Project Meeting
Dear Team,
The project meeting originally scheduled for Wednesday, March 5, has been rescheduled to Friday, March 7, at 10:00 a.m. due to scheduling conflicts. The meeting will take place in Conference Room B.
Please confirm your availability by the end of today. If you are unable to attend, inform me so we can make alternative arrangements.
Thank you for your cooperation.
Best regards,
[Your Name]”
Justification (7 C’s applied):
- Clear: States the exact date, time, place, and reason.
- Concise: Removes unnecessary and vague phrases.
- Concrete: Provides specific details (March 7, 10:00 a.m., Conference Room B).
- Correct: Uses proper grammar and professional tone.
- Complete: Includes all necessary information and action required.
- Courteous: Uses polite and respectful language.
- Considerate: Acknowledges recipients’ schedules and asks for confirmation.
- Active voice means the subject performs the action.Example: “The manager approved the budget.”
Passive voice means the subject receives the action.
Example: “The budget was approved by the manager.”
Active voice is generally preferred in business writing because it is clearer, more direct, and more engaging. It reduces confusion about who is responsible for an action and makes writing stronger and more concise. Passive voice can sometimes sound vague or avoid responsibility.
For example:
Passive: “Mistakes were made in the report.”
Active: “The team made errors in the report.”
- The intended audience strongly influences how a written document is prepared. If the audience is senior management, the tone should be formal, concise, and focused on key results or data. Technical jargon may be used if they are familiar with it.If the audience is customers, the language should be simple, polite, and customer-focused. The tone should be friendly but professional.
For colleagues or internal teams, the tone may be slightly less formal, but still respectful. The format may include bullet points or brief updates for clarity.
In summary, understanding the audience helps ensure the message is appropriate, clear, and effective.
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