Nama : Sultan Chairul

Nim : 2581484737

Module 3: The Art of Professional Writing: Clarity and Conciseness

Focus: Mastering the fundamentals of professional writing style, including the 7 C’s of Communication (Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous).
Suggested Online Materials:
1. Deep dive into the “7 C’s of Communication” through online articles and videos.
2. Use online grammar checkers like Grammarly or Hemingway App to analyze and improve writing samples.
3. Review guides on tone and voice in business writing (Purdue OWL is excellent for this).
Checklist Questions:
1. Find a poorly written business email or announcement (online or from experience) and rewrite it, applying at least five of the 7 C’s. Justify your changes.

1. Poorly Written Email → Improved Version (Applying the 7 C’s)

Original (poor example):
“Hey, the report you sent has problems. Fix it ASAP. Also, next time be more careful because this is not acceptable.”

Problems: unclear, rude tone, not specific, lacks courtesy and completeness.

Rewritten (better version):
“Hi [Name],
Thank you for your effort on the report. I noticed a few areas that need revision, particularly in the data section on page 3 and the conclusion. Could you please review and update these by tomorrow afternoon?

If you need clarification, feel free to reach out. I appreciate your attention to detail on this.

Best regards,”

Justification (7 C’s applied):

Clear → specific sections mentioned
Concise → no unnecessary words
Concrete → points out exact issues
Correct → professional tone and structure
Coherent → ideas flow logically
Complete → includes deadline and support
Courteous → respectful and encouraging tone

Explain the difference between a passive and active voice. Why is the active voice generally preferred in business writing? Provide examples.

2. Passive vs Active Voice

Active voice → the subject performs the action
- Example: “The manager approved the proposal.”
Passive voice → the subject receives the action
- Example: “The proposal was approved by the manager.”

Why active voice is preferred in business writing:

More clear and direct
Sounds more confident and professional
Reduces confusion about responsibility

More examples:

Passive: “Mistakes were made in the report.”
Active: “The team made mistakes in the report.”

How does the intended audience affect the tone, language, and format of a written document?

3. Audience Impact on Writing

The intended audience shapes how you communicate:

Tone
- Formal for managers/clients
- Casual for teammates
Language
- Simple and clear for general audiences
- Technical for experts
Format
- Structured reports for executives
- Short messages or bullet points for quick updates

Example:
A report for a CEO should be brief and focused on key results, while a report for a technical team can include detailed data and explanations.

Bukti : Sudah mengerjakan tugas dengan baik dan benar.

Keterangan : 100%